Terms of Service

1. Agreement

By creating a SlopeHQ account or using SlopeHQ, you agree to these terms on behalf of yourself and, if you’re signing up as a resort, on behalf of that organization.

2. What SlopeHQ is

SlopeHQ is an operations platform for ski resorts. Each department — Ski Patrol, Lifts, Ski School, and the rest — gets its own automatic clock-in device, schedule, and chat channel, built on top of role-based access that scopes managers and employees to their own department while owners and admins see the whole resort.

3. Your account

• You’re responsible for keeping your login credentials secure.
• A resort’s super admins and admins are responsible for the accuracy of the staff, department, schedule, and payroll data they enter, and for how they use staff data collected through the service.
• If your resort sets up automatic device-based clock-in, you’re responsible for notifying staff about it — SlopeHQ shows staff a notice before enabling it, but you remain responsible for complying with any additional notice or consent requirements that apply where you operate.

4. Department chat and direct messages

Department chat is visible to everyone in that department, and to your resort’s super admins and any admin granted that permission. Direct messages are open between any two people at your resort regardless of department.

Admin oversight: a resort’s super admins, and any admin specifically granted the permission, can read every department chat and every direct message sent through SlopeHQ at that resort. This access is not shown on individual messages, but it is disclosed to every staff member before they send their first message, and remains visible anytime from their Account settings. If you enable this for your resort, you’re responsible for complying with any workplace monitoring notice or consent laws that apply where you operate.

5. Acceptable use

You agree not to:

• Use SlopeHQ to violate any applicable law, including wage-and-hour or employee monitoring laws.
• Attempt to access another resort’s data, or bypass the app’s access controls.
• Interfere with or disrupt the service (for example, attempting to overwhelm it with automated requests).
• Reverse-engineer the service beyond what’s permitted by law.

6. Subscriptions and billing

SlopeHQ is billed per seat, per month — every active staff member across every department counts as one seat, and the price adjusts automatically as people are added or removed. Pricing and billing terms are as described at sign-up or in your order form. We’ll give you reasonable notice before any price change takes effect for your account.

7. Data ownership

You (your resort) own the data you put into SlopeHQ. We process it to provide the service, as described in our Privacy Policy. If you close your account, you can request an export or deletion of your data.

8. Service availability

We work to keep SlopeHQ available and reliable, but we don’t guarantee it will be uninterrupted or error-free. SlopeHQ is provided “as is,” without warranties of any kind, to the extent permitted by law.

9. Limitation of liability

To the extent permitted by law, SlopeHQ isn’t liable for indirect, incidental, or consequential damages arising from use of the service, and our total liability for any claim is limited to the amount you paid us in the twelve months before the claim arose.

10. Termination

You can stop using SlopeHQ and close your account at any time. We may suspend or terminate access for a violation of these terms, or with reasonable notice for any other reason.

11. Changes to these terms

We may update these terms from time to time. If we make a material change, we’ll let you know before it takes effect.

12. Governing law

[Governing law and jurisdiction to be specified.]

Questions

Email legal@slopehq.app.